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and shall be read along with the Terms. Any capitalized term not
specifically defined herein shall draw its meaning from the meaning
ascribed to such term in the Terms.
We are Woolex.in, a service provided by Karnatak Trading Co. from,
references to “you” and “User” mean any person submitting any
data to us or our agent or the Website.
If you have any comments or suggestions, we would be pleased to
receive them at our Mumbai address or at our email address,
Data protection is a matter of trust and your privacy is important to
us. We shall therefore only use your name and other information which
only collect information where it is necessary for us to do so and we
will only collect information if it is relevant to our dealings with
We will only keep your information for as long as we are either
required to by law or as is relevant for the purposes for which it
You can visit the Website and browse without having to provide
personal details. During your visit to the Website you remain
anonymous and at no time can we identify you unless you have an
account on the Website and log on with your user name and password.
The Website shall use the information collected from You in
accordance with applicable laws including but not limited to the
Information Technology Act, 2000 and the rules made there under and
use the data only for the purpose of completing the transaction or
for purposes as may be required under the laws.
We may collect various information if you seek to place an order for
a product to us on the Website.
We collect, store and process your data for processing your purchase
on the Website and any possible later claims, and to provide you with
our services. We may collect your title, name, gender, email address,
postal address, delivery address (if different), telephone number,
mobile number, fax number, payment details, payment card details or
bank account details, Internet protocol(IP) address, personal
information received from social networking sites through which You
have registered to the Website including name, profile picture, email
address or friends list, and any information made public in
connection with that social media service and such other personal and
non-personal information that may be required to access and operate
Please be advised that the duration of use of the Website by You may
also be logged and stored by the Website.
The information may be collected and/or stored in electronic form,
however, we are hereby authorized by You to collect/store such
information is physical form as well.
We need this information in order to allow you to go ahead with
placing your order for a product. We may use that data to process
payment for the product and deliver the product to you. We also use
that data to inform you when the product is about to be delivered.
We may share the information collected from You with our affiliates,
employees, agents, service provider, sellers, suppliers, banks,
payment gateway operators and such other individuals and institutions
like judicial, quasi-judicial law enforcement agencies.
We may pass your name and address on to a third party in order to
make delivery of the product to you (for example to our courier or
We may also use your data in order to manage the Website, collect
payment from you, enable you to subsequently use parts of the
Website, detect any fraud or Website abuses, send you information
relevant to the Website or our products, and in case we have any
queries. Payments that you make through the Website will be processed
by Karnatak Trading Co., a company registered in India.
You hereby represent and warrant to the Website that:
information derived from in relation to You are true, correct,
current and updated.
information given do not belong to any third party, and if they do
belong to a third party, you are authorized by such third party to
use, access and disseminate such information.
You shall indemnify and hold harmless the Website and each of the
Website’s officers, directors, contracts or agents and any third
party relying on the information provided by You in the event You are
in breach of this Policy.
Your actual order details may also be stored with us and you may
access this information by logging into your account on the Website.
Here you can view the details of your orders that have been
completed, those which are open and those which are shortly to be
dispatched and administer your address details, bank details and any
newsletter to which you may have subscribed. You undertake to treat
the personal access data confidentially and not make it available to
unauthorized third parties. We cannot assume any liability for misuse
of passwords unless this misuse is our fault.
We shall not share any of your personal information with third
parties without your explicit consent. We do not sell or rent your
personal information to third parties for their marketing purposes
without your explicit consent and we only use your information as
as a very important community principle. We understand clearly that
you and Your information is one of our most important assets. We
store and process Your information on computers located in the India
that are protected by physical as well as technological security
devices. We use third parties to verify and certify our privacy
principles. If you object to your information being transferred or
used in this way please do not use the Website.
Under no circumstances do we rent, trade or share your personal
information that we have collected with any other company for their
marketing purposes without your consent. We reserve the right to
communicate your personal information to any third party that makes a
legally-compliant request for its disclosure.
Notwithstanding anything to the contrary, the Website shall not be
held responsible for any loss, damage or misuse of the information
provided by You.
When you download or use Woolex mobile apps, we may receive
information about your location and your mobile device, including a
unique identifier for your device. We may use this information to
provide you with location-based services, such as advertising, search
results, and other personalized content. You can also turn off the
location services using your mobile phone settings.
When you download or use Woolex mobile apps, we also collect various
device specific details like Device ID, Device Contacts, and Device
Accounts including third-party accounts or MAC-address. This data is
used to resolve technical difficulties and to provide you with the
correct and most recent version of our mobile apps.
We store small text files called Cookies in your device in order to
enable various features of our apps. They are used to store user
preferences and trends which can be used to improve user experience.
Settings can be changed to accept or not accept Cookies in your
browser settings. If you do accept a Cookie, you thereby agree to our
use of any information collected by us through that Cookie. Any such
information collected will only be used for improving the website